MSB Docs for Insurance

Build & Streamline Your Insurance Workflows

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Build-Streamline-Your-Insurance
Less-time-to-settle-a-claim

85%

Less time to settle a claim

Reduced-touchpoints-per-policy

60%

Reduced touchpoints per policy

Increased-customer-satisfaction

15%

Increased customer satisfaction

A quick and simple insurance claims filing process your clients will adore

With a 33% reduction in insurance claims processing time, your representatives will have ample time to serve your clients better.

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Agent Initiates MSB Docs Sesion

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Identity is validated via OTP

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Customer fills out claim form

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4

Customer submits photos /docs

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Claim Submitted

Claim-Submitted
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Improve-interactions-with-your-clients

Improve interactions with your clients

  • Speed up new policy signups Simplify policy binding, obliterate rework and NIGO
  • Streamline solutions Enable effective self-service workflows for clients to complete their own request
  • Accelerate insurance claims Reduce the claim process time and enhance customer experience
  • Onboard with automation Automate the document collection workflow with your CRM

Enhance insurance policy sales with MSB Docs’intellectual workflow engine

Equip your representatives to share policy information and complete all the steps in the workflow in real-time.

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Agent Initiates MSB Docs Sesion

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Agent presents policy offer

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Customerapproved T&C s

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Cycle Completes

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Use cases

Below is a list of possible use cases in the Insurance industry

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  • Onboarding: Agents & Customers
  • Policy Applications
  • Proposals & NDAs
  • Insurance certificates
  • Accident reports
  • Medical Release Authorizations
  • Total Loss forms
  • Coverage Selection forms
  • Disclosures
  • Renewals and Cancellations
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Minimize the turnaround time usingautomated workflows

Utilizing a fully automated process, your CRM can initiate an MSB session by means of an API to collect missing documents. Using this system your turnaround times are lowered by approximately 50%.

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System UpdatesData

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Information Collected

Information-Collected

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ProcessCompleted

Process-Completed

Discover how MSB Docs simplifies eSignature document workflows for the insurance industry

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Easily collect eSignatures from Insurance clients

Keep track of who is signing and when, so you know whose signatures you already have and whose you are missing.

Simplify-your-eSignature-processes

Simplify your eSignature processes

Organize your insurance papers by creating groups. Whenever you require to provide an insurance plan, you can send a whole group of documents for signing.

Stay-protected

Stay protected

Two-factor authentication and advanced file encryption enable you to handle all your insurance documents securely. View the Audit Trail anytime to keep track of all document modifications.

eSign-insurance-policies

eSign insurance policies on the go

Use your iPhone or Android smartphone to manage your insurance papers. Draw your signature or upload it from your gadget and sign your policy application instantly.

Collect-payments-instantly

Collect payments instantly

Add a payment request to your insurance document and send it to your customer. You’ll be informed when your customer signs the papers and send payment.

documents-look-competent

Make your documents look competent

Develop customized fillable forms by including various specifications. Assign signing duties to your customers to obtain exact insurance details.

Maintain security and compliance for yourinsurance documents

Make sure that your documents are signed, shared, and saved with several levels of security.

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Agents get on the front line of the insurance companies, and staying a step ahead of the rivalry is essential to a representative’s achievement.

  • Delight clients with mobile-friendly eSignatures
  • Improve agent performance with faster document turn-around time and clear visibility into signing status
  • Book a new business much faster
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Digitize your insurance policy signatures now

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FAQs

The government regulation acknowledges the legitimacy of electronic signatures, electronic delivery and electronic archival to satisfy the demands to have written signatures and documents. eSign also mentions explicitly that it applies to the insurance industry.

To qualify as an enforceable eSignature, there should be proof of the signer’s intent to perform or approve the contract. This is usually achieved by requiring the signer to take affirmative action, like typing their name or drawing their signature using a computer mouse or touchscreen.

Digitizing internal processes helps in reducing operating expenses and enhances employee efficiency. Additionally, you minimize the risk of not having a signature on the policy’s conditions, preventing paper use on the customer’s part.

Generally, the major networks through which insurance companies have obtained and responded to their customers have been, and in most cases still are, direct sales and telephone. They are digital customers, and therefore the approximation to them should occur throughout platforms that enable 100% online procedures. However, today it is impossible for any business, including insurance firms, to include an online sales network to offer a complete service to new digital customers.

For that reason, insurance companies must offer digital experiences to meet the expectations of these customers. And to provide an entirely digital shopping experience, insurance companies need to integrate eSignatures.

As an insurance company, you must process agent and customer forms and documents consistently. This requires tiresome paperwork and a significant amount of monitoring, reporting, and release operations to keep everything efficiently processed and equipped on and off the desk. With MSB Docs, you can sign documents online, do online agreement signing, and process insurance files for verification and approval, reducing your manual efforts.

MSB Docs is the most convenient and smoothest means of uniting all the company practices you undertake as an insurance service provider. All of which is backed by expert tools and resources put into a premium cloud framework being managed with excellent protection.