Founded in 1999, Honda Motorcycle & Scooter India Pvt. Ltd. (HMSI) is a wholly owned Indian subsidiary of Honda Motor Company Limited, Japan. The company employs the best-in-class technology to design and offer an expansive portfolio of high-quality, affordable two-wheelers. With innovation and customer centricity at its core, the company has been rapidly expanding its horizons to become the second largest two-wheeler company in India today. Besides spreading the joy of mobility to larger masses, the company’s key focus is on achieving sustainability and embracing digitization. Over the years, HMSI has won over 200 prestigious recognitions for its benchmark products, technology and manufacturing excellence.
However, when it came to handling third-party IT contracts, Honda lacked a unified global approach. According to the special projects manager, there was a lack of cohesion, with each department operating under different processes and standards. This lack of standardization resulted in missed deadlines, overspending on licenses, and lost opportunities for better terms with vendors. The absence of a centralized or automated process for managing third-party contracts posed significant challenges for Honda. Contracts were scattered across various platforms, and often, the only reminder of an approaching expiration came from vendors themselves.
With extensive experience in managing large-scale transformation projects, the special projects manager was tasked with streamlining global contract management, starting with the implementation of a new solution. Among the solutions evaluated, one stood out for its versatile capabilities, global applicability, and seamless integration with existing systems. By introducing a global contract management solution, Honda experienced a significant transformation. “We now have a standardized process. People submit their third-party contracts via a form, ensuring uniformity in reports,” said the special projects manager. The procurement process now starts with users inputting essential details into the system, pulling data from software. Contract details, including start and end dates, total costs, and renewal clauses, are captured during the automated workflow. The process is initiated with a click, assigning tasks and ensuring smooth progress through reviews, risk assessments, and signature collection.
With contracts centralized, Honda can proactively manage renewals, terminations, and other deadlines, receiving regular insights into expiring contracts for earlier and more strategic negotiations. “Implementing this solution has yielded significant savings for Honda. We negotiate earlier and secure the same product for less,” said the special projects manager. The benefits of the new contract management strategy extended beyond IT procurement, breaking down silos between regions and departments. “Regardless of location, we now speak the same language when it comes to contracts,” noted the special projects manager. Sales teams leveraged the solution to simplify complex franchise agreements, while smaller teams adopted it to track contracts efficiently. In HR, bonus notifications were streamlined, with relevant data flowing seamlessly from existing systems.
Learn how MSB Docs enterprise eSignature solution helped HMSI streamline its Top-Line and Bottom-line