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DTDC Digitize Document Management
with MSB Docs eSign & eStamp

About DTDC

DTDC is a leading logistics and courier company in India with a pan-India and global presence, providing high-volume, asset-light delivery services through a vast franchise and operations network.

Business Challenge (Before Implementation)

Franchise agreements were manually signed and converted into physical stamp papers, causing delays, errors, and compliance risks.

Business Challenge Process Flow
Time Consuming Time Consuming
Paper Heavy Paper Heavy
Manual Tracking Manual Tracking

Solution Implemented (MSB Docs eSign + Aadhaar eSign + eStamp)

Agreements are digitally signed via eSign/Aadhaar Sign and converted into legally valid eStamp papers, ensuring faster, secure, and traceable approvals.

Solution by MSB Docs

DTDC Business Impact

DTDC streamlines document execution and approvals across franchises, vendors, and internal teams, reducing turnaround time, costs, and compliance risk.

Business Impact image

Key Metrics & Results

Metric card icon

75%

FASTER

Contract Turnaround

Metric card icon

80%

LOWER

Processing Effort

Metric card icon

90%

FEWER

Document Errors

eSign & eStamp Use Cases for
Logistics Operations

Department Use cases
Franchise Onboarding
  • Franchise Agreements
  • Faster onboarding with legally valid eStamp execution
Franchise Renewal
  • Renewal & Amendment Agreements
  • Paperless renewal cycles, reduced delays
Vendor & Transporter Onboarding
  • Vendor Agreements, Transport Contracts
  • Quicker partner activation & standardized contracts
Invoice Approval
  • Invoices, Billing Statements signing
  • Faster approvals with audit-ready records
Show Cause Notice (SCN)
  • SCN Documents, Acknowledgements
  • Legally valid issuance with proof of delivery
SLA Execution
  • Service Level Agreements
  • Consistent service commitments across partners
NDA & Confidentiality
  • NDAs, Data Sharing Agreements
  • Secure, tamper-proof digital signing
Compliance Documentation
  • Declarations, Statutory Forms
  • Regulatory-ready and traceable documentation

Conclusion

By implementing MSB Docs eSign, Aadhaar eSign, & eStamp, DTDC transformed its franchise agreement process from manual hard copies to secure digital workflows, enabling faster approvals, faster eStamp procurement, fewer errors, and full audit compliance.

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